No data connection

[Rich67GO]

Have rebooted router several times and now done factory reset, laptop is connected via ethernet directly to router and phone connected to wifi, but no data connection for either

[Rich67GO]

Try connecting your Router directly with laptop/computer.

Log into 192.168.0.1 - admin - sky to log in

check Maintenance - Router status - if under broadband port - IPv4 domain name server is 0.0.0.0

go to advanced, tick DMZ Server - type in 8.8.8.8 or another DNS server, then apply

worked for me, good luck.