No connection to router

[KezzaW11]

Sky q box drops connection to router every single day. Been like this for months. Reset router and seems fine for a few hours. Mini boxes can't connect, apps keep dropping out.

Completely a waste of money paying for this service. 

[Tom-W19]

Hi @KezzaW11 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @KezzaW11 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks