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Discussion topic: No connection on devices

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Avatar for DeanH82
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This message was authored by: DeanH82

Message posted on ‎02 Nov 2025 10:57 AM

No connection on devices

Hi 

internet speed test seems ok but devices such as tvs, phones and iPads have no wifi

 

currently unable to watch apps and tv for kids 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎02 Nov 2025 01:12 PM

Re: No connection on devices

Posted by a Superuser, not a Sky employee. Find out more

@DeanH82 

Do you still have no working connection after you reboot the hub at the mains ?

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Avatar for Chloe268
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This message was authored by: Chloe268

Message posted on ‎02 Nov 2025 01:26 PM

Re: No connection on devices

Same here, been like it for the past month month and a half 

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