Discussion topic: No connection due to need new wire and old provider as disconnected

This message was authored by: LisaCushman · ‎22 Nov 2023

My service should gone live on 14th November now I'm waiting on engineer to connect from my home, but today my service ended with Virgin what can I do, sky saying after 27th for engineer

This message was authored by: Chrisee · ‎23 Nov 2023

@LisaCushman there is nothing you can do to bring the date forward as this will be the earliest Openreach can do the work. Unlike Virgin Media Sky do not own the network they use. Hopefully the work can be completed on that date but that cannot be guaranteed..

Its too late for you now but forum members advise allowing at least two weeks overlap when switching from a different network to Sky or any other ISP who uses Openreach.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: No connection due to need new wire and old provider as disconnected

No connection due to need new wire and old provider as disconnected

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Re: No connection due to need new wire and old provider as disconnected

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