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Discussion topic: No broadband

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This message was authored by: PMMMoore

Message posted on ‎03 Aug 2026 06:11 PM

No broadband

My TV is saying there is a problem with my broadband and the router has a white light and we cannot access any tv apps.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎03 Aug 2026 06:18 PM

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@PMMMoore 

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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