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Discussion topic: No broadband

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Avatar for Kerry802
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This message was authored by: Kerry802

Message posted on ‎03 Jul 2026 08:47 AM

No broadband

How do i get a dongle sent to me, there is an outage in my area and could be the case for next few days, i work from home and have had to call in sick due to this! 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎03 Jul 2026 08:52 AM

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@Kerry802  Sky don't provide dongles for Broadband customers as that is not the service they provide for domestic customers, it would be up to you to source your own backup service if it's important to keep you online 24/7

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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