No broadband

[Jnk123]

For three past 3 weeks ive had very limited broadband sometimes not working at all for periods, tried everything on the fix it pages and everything else and still next to nothing

[JimM1]

@Jnk123 Use the sky help below.

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).