No broadband

[Katy2112]

The internet stopped working at 9:45pm I have done all the set by steps and still nothing

[Sarah20211]

Mine is also down

[DawnPM]

Mine's down too. 

[DawnPM]

This is beyond frustrating as my broadband test reports that it's all working properly even when I've removed the power to the router 🤦‍♀️, and I can't find a way to report a problem after it states that everything's working.

😠

[Katy2112]

@DawnPM 

mines done the same, all steps done, restarted so many time, yet the app isn't picking up a problem! Yet I'm sat with no internet

[pompey-claire]

Mines been down since about 6pm. If I type my landline number in to the service checker, it does say issues in my area. 

[Katy2112]

7:18am still no internet!

[Chrisee]

@Katy2112 run the service checker in the My Sky app over a mobile connection it should tell you if Sky are aware of an issue affecting your area. If it doesn't call them and report the fault. There will inevitably be a number of faults following yesterdays storm.