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Discussion topic: No broadband connection

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Avatar for Jaysia
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This message was authored by: Jaysia

Message posted on ‎30 Jul 2024 08:00 AM

No broadband connection

I've reset my box twice the hub is fine according to your checks but I still have no connection to the Internet on my sky glass TV it's not the first time this has happened and would like the problem addressing ASAP
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎30 Jul 2024 09:49 AM

Re: No broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@Jaysia  After running the service checker and it is coming back green all good, can you please click on broadband and run an updated test.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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