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Discussion topic: No broadband connection

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Avatar for Charlie94
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This message was authored by: Charlie94

Message posted on ‎02 Jul 2024 01:50 PM

No broadband connection

My sky broadband got activated today but I have not have no Internet. On the broadband box only the first light is coming in green but will continuously flicker green and red. I checked the connected and everything through the sky app and it is saying everything is fine, up and running but no devices will connect to my Internet.
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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎02 Jul 2024 01:56 PM

Re: No broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@Charlie94 

 

Which sky hub do you have?

 

Usually the first light is the power light .  Could you try a different electric socket?

 

In respect of the activation it could take up until midnight tonight

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