No broadband connection

[GazandLou]

Absolutely no connection to any of our devices. Have followed all trouble shooting guides and still nothing - sky reports no issues!

yet our tv says: 

Sorry, because of a technical issue, you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem.

And our mobiles are taking us to a gateway login!

so sick of the constant issues with sky! Constant issues with the broadband speed and not getting what we're paying for!

[Tom-W19]

Hi @GazandLou 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @GazandLou . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks