Discussion topic: No broadband STILL
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Message posted on 14 Jan 2026 04:50 PM
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No broadband STILL
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Message posted on 14 Jan 2026 04:53 PM
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Re: No broadband STILL
Message posted on 14 Jan 2026 05:00 PM
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Re: No broadband STILL
@Stout1977 What did the Engineer report to you or too sky?
Message posted on 14 Jan 2026 05:21 PM
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Re: No broadband STILL
@Stout1977 wrote:
Im having to use my mobile hot-spot to work from home.
Just remember Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won’t receive additional or quicker support.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 14 Jan 2026 06:13 PM
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Re: No broadband STILL
If the problem is outside the property it would affect any ISP which uses the Openreach infrastructure, not just Sky.
Moving away from Sky will make no difference, unless you have access to Virgin Media or an Altnet who use their own infrastructure and are not relying on Openreach.
Sky Q, 2 mini boxes, booster and full fibre gigafast. Good WiFi coverage throughout a 4-bedroom house!
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