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Discussion topic: No broadband STILL

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This message was authored by: Stout1977

No broadband STILL

this is now day 5 of having no broadband. An openreach engineer was out yesterday and replaced the cable box. Im having to use my mobile hot-spot to work from home. This is a joke.
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This message was authored by: Cassy+1

Re: No broadband STILL

Yea sky is so awful we have the same issue daily just thinking of switching to someone better than sky
This message was authored by: JimM1

Re: No broadband STILL

@Stout1977 What did the Engineer report to you or too sky?

This message was authored by: Daniel0210

Re: No broadband STILL

Posted by a Superuser, not a Sky employee. Find out more

@Stout1977 wrote:
Im having to use my mobile hot-spot to work from home. 

@Stout1977 

Just remember Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won’t receive additional or quicker support.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Sharcuk

Re: No broadband STILL

@Cassy+1 @Stout1977 

 

If the problem is outside the property it would affect any ISP which uses the Openreach infrastructure, not just Sky.

 

Moving away from Sky will make no difference, unless you have access to Virgin Media or an Altnet who use their own infrastructure and are not relying on Openreach.



Sky Q, 2 mini boxes, booster and full fibre gigafast. Good WiFi coverage throughout a 4-bedroom house!
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