No broadband RM19

[Millie49]

00:23 and haven't got sky Internet 

[SweetKhaos]

We're the same. Been down a while.

RM20 

[Millie49]

Thank you for confirming the same.  When I tested said everything was ok?  Weird

[SweetKhaos]

It's the same here. Apparently our broadband is perfectly fine judging by the site (clearly not, Sky!) 

Done all the resets, unplugs etc stated on the website and still nothing! 

[Kerrie608]

I'm in RM17 and having the same problems, no broadband but the service checker says everything is fine 🤷 Been off since just after midnight 😔

[Kelboy1]

For me as well in the rm19 area no wifi. I think it's the road works on the main road 

[SweetKhaos]

Back up and running 🙏 

[Daniel0210]

All

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.