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Discussion topic: No Wifi

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This message was authored by: Babycatdiamond

No Wifi

I am in Tydd St Giles, Wisbech. I haven't had Wi-Fi for about 3 hours. I have reset/plug out, but middle light is a solid amber. Phone line still has a dialling tone. 

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This message was authored by: Daniel0210

Re: No Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Babycatdiamond 
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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