@mindsul the online checker takes up to an hour to pick up a dropped connection but your hub's lights show one immediately (see https://www.sky.com/help/articles/hub-lights-explained-start)
If your line is down you can either wait until Sky's lines open around 8am or use the service checker as once it has updated it can walk you through some tests and then book an engineer if one is required. Note though thst the extended hot weather will be causing quite a lot of issues do demand for engineers will be high.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
