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Discussion topic: No WiFi yet again

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Mark216
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This message was authored by Mark216 This message was authored by: Mark216

No WiFi yet again

‎28 Apr 2024 08:52 AM

I've run your tests which say my wife is good but there is no internet connection. This happens all the time. Please sort asap

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: No WiFi yet again

‎28 Apr 2024 09:57 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mark216 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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