No WiFi or broadband

[Kai96]

WiFi doesn't work everything's plugged i properly had been working up until now, green lights on everything just keeps asking me to sign in and reset the router nothing fixes it

[Daniel0210]

@Kai96 
When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

[Kai96]

Thanks for the reply, fingers crossed it comes back on at some point this morning then, IL have to remember this for future reference can imagine this will happen again if it's just maintenance and updates and stuff.