Hey, anyone have an issue with their wifi, my dad is in Hastings East Sussex and has an issue with no WiFi, when I do the service checker it shows red and there's a problem, upon testing connection it then goes green and says no issues but it still isn't actually working
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Thanks, I've already done all that, it states no issues in the area and shows red that there's a problem, click on the let's fix it box which makes it go green and says it's fixed but it isn't, ten minutes later on another test it's back to red, it won't actually fail a test to trigger the engineer option
