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Discussion topic: No Router

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Avatar for Tom691
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This message was authored by: Tom691

Message posted on ‎04 Jun 2026 06:21 PM

No Router

Just joined sky yet still no router. Was ordered 20th May yet still not arrived. Got cut off today so now no internet. Trying to sort via the chat bot is going round in circles. Can't find a way of talking to someone. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎04 Jun 2026 07:35 PM

Re: No Router

Posted by a Superuser, not a Sky employee. Find out more

@Tom691 

Was your broadband installed/activated today ?

 

Does the hub appear on your account here:

 

https://www.sky.com/ordertracking

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