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Discussion topic: No Openreach / BT Wall socket

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This message was authored by: Stephenbvfdtyg

Message posted on ‎06 Jan 2026 01:28 PM

No Openreach / BT Wall socket

There is no Openreach / BT wall socket or fiber ONT at the property. There is nothing for the router to connect too.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎06 Jan 2026 01:56 PM

Re: No Openreach / BT Wall socket

Posted by a Superuser, not a Sky employee. Find out more

@Stephenbvfdtyg  Without knowing anything about the property can you post the results of this page removing any address/cabinet data https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

Is this a New service or a Home move?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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