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Discussion topic: No ONT power cable
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This message was authored by: Holliee25
Message posted on 06 Feb 2024 06:37 PM
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No ONT power cable
Just moved into a new property and currently in process of trying to set up my sky broadband. There appears to be an issue with our ONT as it will not switch on and we do not seem to have an ONT power cable. I'm looking to speak to someone who could advise or arrange for us to receive a power cable in order to get our broadband up and running. Or suggest an alternative
thanks!
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 06 Feb 2024 06:38 PM
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Re: No ONT power cable
Unfortunately there's no alternative: you'll need to ring Sky who then arrange for Openreach to provide a transformer plug.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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