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Discussion topic: No ONT power cable

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This message was authored by: Holliee25

No ONT power cable

Just moved into a new property and currently in process of trying to set up my sky broadband. There appears to be an issue with our ONT as it will not switch on and we do not seem to have an ONT power cable. I'm looking to speak to someone who could advise or arrange for us to receive a power cable in order to get our broadband up and running. Or suggest an alternative 

thanks! 

 

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This message was authored by: TimmyBGood

Re: No ONT power cable

Posted by a Superuser, not a Sky employee. Find out more

@Holliee25 

Unfortunately there's no alternative: you'll need to ring Sky who then arrange for Openreach to provide a transformer plug.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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