No Internet

[Paul961]

My broadband service keeps disconnecting.

Sky Service checker tells me there are no known service problems in my area.

I guarantee the Ai checker is wrong.

The biggest Service problems are the ones that go unacknowledged

[Paul961]

Sky.com service upgrade enquiry reports "We are having some technical issues"

"We are working to fiox this as soon as possible"

Why couldn't they tell me this on my first service check enquiry ?

Why was i lied to by the Ai checker 'no service problems in your area' ?

Not happy

[Daniel0210]

@Paul961 
You may not be aware but you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

The service checker doesn't necessarily disclose a problem immediately and there can be an hours delay before it picks up a lost connection which is why on here we tend to advise on trying it again later.