No Internet

[Yaz60]

I have reset the box a few times and I still do not have WIFI. When I check the status on the app it shows that there is nothing wrong?? What's going on? Can you get this fixed asap

[SJ63]

I’m having the same issue. It went out randomly around midnight and I've reset it a few times but the internet checker keeps saying there nothing wrong with it 😕 

[Ludabel]

We're the same keeps cutting out and rebooting only to cut back out again.

And service checker says all is good 🤷🏻‍♀️ not in London though We're in Bristol. 

[Barbi]

Having the same issues. Tried resetting multiple times but no connection whatsoever. 

[Chrisee · Accepted solution]

From the number of posts there appear to beca number of issues almost certainly caused by essential maintenace as explained here https://helpforum.sky.com/t5/Broadband/Important-Information-Scheduled-Broadband-Maintenance/td-p/51...