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Discussion topic: No Internet

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This message was authored by: vs1969

No Internet

My Internet is not working. I have gone through all the processes & it's still red??
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This message was authored by: Scratz

Re: No Internet

  • Seems to be sudden outage. Mine went off about 30mins ago.
This message was authored by: caesarome

Re: No Internet

Posted by a Superuser, not a Sky employee. Find out more

@Scratz @vs1969 

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

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