Discussion topic: No Internet

This message was authored by: Markey6820 · ‎30 Sep 2023

I have had no Internet connection since yesterday around 11am. I have reset my Skye hub several times which has not made a difference. We have scheduled for an engineer who is due on Tuesday. However i work from home and I am hoping to have the issue resolved before Monday.

I called Sky today, however they couldn't seem to verify us. Very frustrating! Anything else I can do to try and get my connection back?

This message was authored by: Daniel0210 · ‎30 Sep 2023

@Markey6820

Openreach will have been tasked to investigate/repair. They don't work on domestic faults at weekends. Also as it's a domestic service working from home does not afford you anything extra in the way of fix times.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: No Internet

No Internet

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