No Internet light

[Michelle248]

I have WiFi and Power green light but no light on Internet or Voice.

I've unplugged the router and also held Reset

[JimM1]

@Michelle248 Why did you do that, were you advised by sky on there request?

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start