No Internet light. Connected with no internet

[Jameswilson5555]

Keep having issues with Internet yet sky says there is no issue. It says connected with no Internet!! Has been happening all week and on top of that my speed isn't as it should be.

[Mr+Flibbles+86]

Hi there @Jameswilson5555 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Jameswilson5555 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks