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Discussion topic: No Internet in Milton

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This message was authored by: Andymgodfrey12

No Internet in Milton

I am getting no Internet connection my home in Milton keynes with a red light on my sky router 

 

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This message was authored by: TheJosh

No internet in Milton Keynes MK14 area

No internet connection in my area, MK. 
internet dropped out about half an hour to an hour ago, tried running diagnostics on the Sky app and it says "no problems"- then it said outage in area-then back to no outage? 

Well, anyway, the internet and voice lights are amber on my hub. I ran through step by step resets multiple times, even unplugged and plugged back in. No luck. And now the "voice" light isn't even on, and "internet" light still amber. As of 1:25am, still no luck. 

This message was authored by: MH651

Re: No Internet in Milton

Same in Edinburgh....it's just a really rubbish service 

This message was authored by: Robert1213

Re: No Internet in Milton

Same problem here, no internet mk10

This message was authored by: Daniel0210

Re: No Internet in Milton

Posted by a Superuser, not a Sky employee. Find out more

All,


When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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