No Internet from my hub

[Roylee]

I currently have no Internet connection from my main hub. I have unplugged it for 5 minutes and restarted it, all lights are on and showing as ok and I have run a test on the My Sky app which says everything is OK in terms of connection. I have also held the WPS button for 30 seconds but that still hasn't helped. The main router isn't showing on the WiFi list on any of my devices

[Mr+Flibbles+86]

Hi there @Roylee , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Roylee]

Thanks for picking it up for me, eventually got it all sorted last night after a few resets of the hub 👌🏻

[Addie15]

Update-We are closing this invite now due to no  response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.