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Discussion topic: No Internet RG

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This message was authored by: Cw_67

Message posted on ‎30 Jun 2026 08:45 AM

No Internet RG

As others seem to be experiencing up and down the country, no internet in Reading... running the diagnostic test, it says 'no known issues' before flagging an error with my broadband. Sky ought to be getting on this and posting an update because it seems to be affecting an awful lot of their customers...

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This message was authored by: Cw_67

Message posted on ‎30 Jun 2026 09:50 AM

Re: No Internet RG

Fixed now - hopefully other people's net issues have been as well!

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This message was authored by: Daniel0210

Message posted on ‎30 Jun 2026 10:50 AM

Re: No Internet RG

Posted by a Superuser, not a Sky employee. Find out more

 

@Cw_67 wrote:

running the diagnostic test, it says 'no known issues' before flagging an error with my broadband. 

@Cw_67 

The service checker doesn't necessarily disclose a problem immediately and there can be an hours delay before it picks up a lost connection which is why on here we tend to advise on trying it again later. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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