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Discussion topic: No Internet - No hub lights
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This message was authored by: Ian19861
Message posted on 04 Sep 2026 06:45 PM
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No Internet - No hub lights
Arriving home from work, family have said no Internet all day. Runnings checks on my sky app says no issue with the wifi, but no devices can connect, wifi no longer shows as an option. Check the hub and no lights are displaying, looks like the hub has no power, tried multiple different sockets, no power to the hub.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Sep 2026 07:31 PM
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Re: No Internet - No hub lights
@Ian19861 wrote:
Check the hub and no lights are displaying, looks like the hub has no power, tried multiple different sockets, no power to the hub.
In that case you will need to contact Sky about this and explain to them it has no power in it no matter where it is plugged into as you might need a replacement sent out to you.
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