No Internet Access for HUMAX PVR

[HOTROD1]

 I have a HUMAX PVR box and have connected it to the LAN on my new SKY router - but I get an error message from the device saying "LAN connection successful but no access to Internet". The device worke pefectly well with my previous (VODAPHONE) router. Any advice or suggestions. SKY "help" is, of course, pretty useless.

[Chrisee]

@HOTROD1 are you using wifi and do you haveca white Sky hub? If so the issue is probably the WiFi security level on the hub which needs redusing from WPA3-T to WPA2 thecsetting is the Advanced settings area of the hubs area in the My Sky app.

Otherwise it could be multiple causes but best guess is the Humax has had a fixed IP,address in its network settings which is incorrect for the new hub. Ensure the units network settings area leftvas automatic.