No Internet... AGAIN

[UpsetUser]

I have tried to call the helpline because I have no internet (despitel all checks saying everything is working and the internet light being green) but it says you are closed to "deliver essential training" I am absolutely furious because this is the second time in a 7 week period that this has happened to me. I left sky for about 4 years because they can never actually provide the service I am paying for and I wish I had opted for Virgin instead because at least they don't randomly stop giving me internet!!!

How can I speak to a human being to either get my issue resolved once and for all or to cancel my contract so I can go with a provider that actually delivers?

[Farehk]

Is there anyone there who can help us  I aM in Brighton and the internet has gone BN2. I cannot believe an organisation as large as yours can simply all be at training. 

HELP PLEASE 

[UpsetUser]

Exactly! Sky have thousands of employees, it is absolutely ridiculous if there really is no one to answer the phones. 

[Bruce53]

I'm in the same situation have done all advised checks and nothing. Tried calling and no one there🤷🏼‍♂️

[jamesn123]

@UpsetUser 

The training that happens is only for a couple of hours and usually is less than once a month. The lines are open again now if you want to call.

[Bruce53]

Did you get any joy??