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Discussion topic: No Broadband.

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Avatar for Toynton+Red
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This message was authored by: Toynton+Red

Message posted on ‎07 Jan 2026 04:01 PM

No Broadband.

I don't have Broadband. I have a green flashing light on my router. It's electrical supply has been turned off and back on again 4 times. Still not connecting. Can you help please.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Jan 2026 04:03 PM

Re: No Broadband.

Posted by a Superuser, not a Sky employee. Find out more

@Toynton+Red 

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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