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Discussion topic: No Broadband Cornwall

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This message was authored by: Dan266

No Broadband Cornwall

No broadband in lots of Cornwall since Thursday. No communication from sky! Open Reach Engineer appointment still not even showing a date despite being booked on Thursday. Can't speak to anyone at sky. Really terrible service. As a minimum they should be sending txt msgs to customers. Don't they have 4G dongles they can send customers. 

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This message was authored by: Chrisee

Re: No Broadband Cornwall

Posted by a Superuser, not a Sky employee. Find out more

@Dan266 major storms causing red weather warnings cause havoc With the best will in the world nobody can tell you when your line will be restored. Every Openreach engineer will be working to get lines back and they are likely to have brought enginerrs in from across the South West if not further. They will fix high priority users first as domestic customers we have the lowest priority..

 

Sky are very inlikely to know anything more and every isp will be in the same position. It isnt bad service it is reality.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: JimM1

Re: No Broadband Cornwall

@Dan266 Sky does not do Mobile 4G broadband connection, but if you have a signal you can hotspot or tether a device to your 4G yourself!

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