04 May 2023 09:31 PM
We're having Openreach aka BT then Sky installed in a couple of weeks but we've been customers of Virgin Media forever and I've noticed that there is no cable/wire attached to our house unlike the rest of our street.
Do I need to inform anyone prior to delivery?
04 May 2023 09:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Phil.r59 If you are having broadband installed at the property by Sky. Does it say in track orders if this is a remote activation or does an engineer need to visit?
04 May 2023 09:50 PM
I have engineers physically coming to install both BT and Sky
04 May 2023 10:12 PM
Posted by a Superuser, not a Sky employee. Find out more@Phil.r59Are you getting Sky broadband or is your broadband being provided by BT?
05 May 2023 10:40 AM
Sky are providing both TV and Broadband
05 May 2023 10:42 AM - last edited: 05 May 2023 10:44 AM
Posted by a Superuser, not a Sky employee. Find out more
@Phil.r59 wrote:
I have engineers physically coming to install both BT and Sky
Probably Openreach rather than 'BT' : although BT Group owns Openreach, they don't trade under that name any more. If you are being provisioned over FTTP, it's not unusual for Openreach to put in fibre as far as the CSP while Sky does the ONT installation
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