New to sky

[Student1]

Hi all! 

I joined SKY last month for internet, I got the fibre 500. 

Problem is I cannot connect my daughters tv to the sky 

I cannot use certain apps on tv or phones/ tablets

The internet we do get buffers a lot then drops out a lot.

I really thought Sky would be the bees kness. But its really not. Way below.

I am at my limit of attempts to get help with this via skys customer service . I think its best just to cancel it all and go with someone else unless any wonderful people here can help! 

[Tom-W19]

Hi @Student1 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147