Discussion topic: New to Sky and due to be connected tomorrow. Hub sent to wrong address despite phone call .

This message was authored by: Seamyboy01 · ‎15 Nov 2022

Well due to go live tomorrow but Sky says hub has been delivered but not to my house. I had phoned last week to clarify address but told couldn't manually change address until I was connected - bit of chicken before the egg. Therefore presume I'll have difficulties obtaining broadband with my existing BT hub. Not an impressive start with Sky. Now wish I'd stayed put.

How many days until I get a replacement hub?????

This message was authored by: Highlinder · ‎15 Nov 2022

@Seamyboy01When you go live tomorrow they should be able to get a new hub either the following day or within a few days of going live.

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Discussion topic: New to Sky and due to be connected tomorrow. Hub sent to wrong address despite phone call .

New to Sky and due to be connected tomorrow. Hub sent to wrong address despite phone call .

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Re: New to Sky and due to be connected tomorrow. Hub sent to wrong address despite phone call .

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