0

Discussion topic: New set up

Reply
This message was authored by: Helen410

New set up

I am moving house and transferring my sky broadband and account.

i have received new cables but not box. Do I need new Sky q box or use old ones ?

Reply

All Replies

This message was authored by: GD1

Re: New set up

Posted by a Superuser, not a Sky employee. Find out more

@Helen410  You take the boxes with you, if there isn't a dish already Sky will install one, you also need to take your hub with you.

 

The cable you received will be an ethernet cable as it sounds like the new porperty has full fibre and so should have an ONT already at the property.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Reply