0

Discussion topic: New router

Reply
This message was authored by: DJJ70

New router

I had a new router installed this morning. It worked for a while but now it's down and i am unable to find it on the list of available networks. I have turned it off and on but it's still not working. Any advice?

Reply

All Replies

This message was authored by: Cardel

Re: New router

Posted by a Sky employee

Hi @DJJ70 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply