New router

[LindaJeanTaylor]

Since I had a new router one device will not connect, all the others do and this tv was fine before. Any advice I've checked the obvious and turned it off and on and checked password etc. Any help would be great

[Addie15]

Hi there, @LindaJeanTaylor. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147