18

Discussion topic: New router help

Reply
Reply
This message was authored by Addie15 This message was authored by: Addie15

Re: New router help

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to Toca.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New router help

Posted by a Superuser, not a Sky employee. Find out more

@Toca wrote:

150 is EE not sky. Well that's who it puts me through to.


Dialing 150 on a mobile would go through to the mobile networks support service, so from a phone with a Sky Mobile SIM this would reach Sky support to talk about Sky broadband or Sky television issues.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: New router help

Posted by a Sky employee

Thanks for chatting to us @Toca. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
Toca
Topic Author
This message was authored by Toca This message was authored by: Toca

Re: New router help

Hi sorry I didn't get back to you. I'm new to this forum so unsure how it and you work. It all got sorted and up and running now thank you 😊 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion