I’m moving house and trying to book it all in online but it looks like I have to take out a new package rather than just being able to transfer my existing one? This doesn't seem right.
If you are moving to a location where FTTP is available then that's what will be installed, with a broadband subscription appropriate to the new technology.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
