Discussion topic: New internet connection
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Message posted on 04 Sep 2026 10:36 PM
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New internet connection
I just recently upgraded my WiFi with u and it's actually worse than the old one we can get poor or no connection upstairs in our house!
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Message posted on 05 Sep 2026 05:36 AM
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Re: New internet connection
You are talking to other customers here and not Sky support.
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.
Alternatives are homeplugs or your own mesh network.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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