Broadband
0

Discussion topic: New customer changeover

Reply
Davyyyboyyy
What's this?
This message was authored by Davyyyboyyy This message was authored by: Davyyyboyyy

New customer changeover

‎20 Oct 2022 01:43 PM

Hi there I've moved into my new flat, there is already a sky hub and tv in the flat, so I have chosen sky for broadband and tv, is there anyway I can get them to activate it before the day of install. Thanks David

Report post
Post 1 of 3
252 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: New customer changeover

‎20 Oct 2022 01:53 PM

Posted by a Superuser, not a Sky employee. Find out more

@Davyyyboyyy 

No, work still has to be done by Openreach at your local cabinet to get the connection sorted so the lead time Sky has given you will be the earliest available. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 3
248 Views
Reply
0 Likes
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New customer changeover

‎20 Oct 2022 06:38 PM - last edited: ‎20 Oct 2022 07:22 PM

Posted by a Superuser, not a Sky employee. Find out more
@Davyyyboyyy wrote:

Hi there I've moved into my new flat, there is already a sky hub and tv in the flat, 

Typically Sky hardware isn't left like that, and usually cannot be transferred between subscribers.  

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
237 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion