Discussion topic: New contract moving after two weeks of installing

This message was authored by: Mary19911 · ‎05 Oct 2023

Hi, I'm supposed to have my broadband installed on 18th of October in the property I'm currently renting. By 20th of November we'll be in a new house as we managed to buy it quicker than expected.
How do we approach this? Having engineer install it twice within a month. Wouldn't that be a problem? We're moving within the same city.

This message was authored by: Chrisee · ‎05 Oct 2023

@Mary19911 you need to talk to Sky and book a home move as the leadtime is at least two weeks, they will tell you if there is a charge.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: jamesn123 · ‎10 Oct 2023

@Mary19911

At that point I wouldnt even bother booking a home move because it'll just delay everything for you. I would just call Sky and get the install address changed to your new place or cancel the order outright and order to the new property.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: New contract moving after two weeks of installing

New contract moving after two weeks of installing

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