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Discussion topic: New broadband
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This message was authored by: PasanHK
Message posted on 20 May 2026 04:34 PM
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New broadband
I ordered a router on 12th May, they told activation date is 19th, still I didn't get the router. I got a message toda telling that your hub is on the way, I cant track my order also, where the website tells me that you dont have active orders. When I will get the connection...
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 20 May 2026 04:38 PM
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Re: New broadband
If the activation went ahead yesterday as you said it was going to be then when your hub has turned up you just connect it up and you should have access.
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If you need help please provide as much information as you can
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