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Discussion topic: New broadband

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This message was authored by Trishsutz This message was authored by: Trishsutz

New broadband

Hi we connected to sky broadband today but cannot connect one mini box it says a booster is needed. The other one connected ok but this one just keeps saying no network any advice please and thanks

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: New broadband

Posted by a Sky employee

Hi Trishsutz

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: New broadband

Posted by a Sky employee

Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

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