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Discussion topic: New broadband stopped working
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This message was authored by: Douglas2000
Message posted on 24 Mar 2026 04:07 PM
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New broadband stopped working
Just had the engineer to replace broadband, as soon as he left it's stopped working. I called the call centre who now tell me I have to rebook an engineer- I've no broadband and can't work from home.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Mar 2026 04:20 PM
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Re: New broadband stopped working
@Douglas2000 wrote:
I've no broadband and can't work from home.
If you are working from home and if you went with Sky business you would get quicker, if not same day engineer visits but otherwise like everyone else you will need to wait until whatever date you are given as working from home on a domestic service doesn't give you any priority treatment.
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If you need help please provide as much information as you can
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