New WiFi not working smoothly

[Adiltalk]

I'm trying to watch a film on BBC iplayer and it keeps buffering every minute. This is unacceptable, especially as the Sky router is next to the TV and I never had this problem with BT, who I switched from to Sky last week, expecting a BETTER SERVICE!! Sort this out or I'm cancelling this contract for false selling your product.

[Sharcuk]

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@Adiltalk wrote:
I'm trying to watch a film on BBC iplayer and it keeps buffering every minute. This is unacceptable, especially as the Sky router is next to the TV and I never had this problem with BT, who I switched from to Sky last week, expecting a BETTER SERVICE!! Sort this out or I'm cancelling this contract for false selling your product.

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You're not contacting Sky Customer Service by posting on this customer-to-customer forum.

There are fellow customers on here who have a wealth of knowledge. If you want their help,  you might want to tone it down a bit. 

[lawrenceuk]

Could be worse, he could be selling a product not fit for use... they only reliable fibre in my house in a bowl of bran flakes.